Building an AI-First Marketing Function: Lessons from Global Financial Services
What financial services teaches us about building AI-native marketing — risk management, governance, and the courage to transform.
Francesco Federico
Global CMO at S&P Global. Author of The Agentic CMO. Writing about what happens when artificial intelligence meets marketing leadership — and what it means for organisations ready to change.
Essays and analysis on AI, marketing, and organisational change.
What financial services teaches us about building AI-native marketing — risk management, governance, and the courage to transform.
A practical framework for implementing AI across marketing — grounded in what actually works, not vendor promises.
Everyone's automating. Few are building for autonomy. The difference matters — and it's not about technology.
"The age of marketing automation is ending. The era of marketing autonomy has begun."
From The Agentic CMO
About
Francesco Federico is Global Chief Marketing Officer at S&P Global, leading marketing strategy across five divisions of one of the world's largest financial data and analytics companies. A career spanning Vodafone, Acer, JLL, and S&P Global — always at the intersection of marketing, technology, and organisational change.
Read full biography →Expertise
Designing marketing functions where artificial intelligence operates as an autonomous partner, not merely a productivity tool.
Restructuring marketing teams for the hybrid era — balancing human creativity with machine-scale execution.
Building and scaling marketing functions across complex, multi-divisional global organisations in financial services and technology.
Architecting martech stacks and operational frameworks that enable autonomous marketing at enterprise scale.
Unifying brand strategy with demand generation in data-rich environments where the two can no longer be separated.
Leading large-scale organisational transformations — the human work that makes technology adoption possible.
Available for keynotes, advisory work, and conversations about the future of marketing.